Privacy policy
Privacy Policy – Calm the Chaos
Calm the Chaos respects your privacy and is committed to handling your personal information responsibly.
This Privacy Policy explains the types of information we may collect, why we collect it, and how it may be used.
Information We May Collect
When you visit our website, place an order, subscribe to communications, or contact us, we may collect information such as:
- Your name
- Email address
- Billing information
- Order information
- Device information
- IP address
- Browser information
- Website activity
- Communications you send to us
How We Use Your Information
We may use your information to:
- Process purchases
- Deliver digital products
- Provide customer support
- Respond to questions
- Send order confirmations
- Process refund requests
- Prevent fraud or abuse
- Improve our website
- Understand how visitors use our store
- Send marketing communications where you have given permission
Payments
Payments may be processed by third-party payment providers.
Calm the Chaos does not necessarily receive or store your complete payment card information.
Your payment provider may process personal information according to its own privacy policy.
Shopify and Other Service Providers
Our store may use third-party companies and platforms to operate the business, including services for:
- E-commerce
- Payment processing
- Digital file delivery
- Website hosting
- Analytics
- Email communication
- Advertising
These providers may process limited personal information where necessary to provide their services.
Cookies
Our website may use cookies and similar technologies.
Cookies may be used to:
- Remember preferences
- Maintain shopping sessions
- Understand website traffic
- Measure website performance
- Support advertising and analytics
Depending on your browser and location, you may be able to control or disable certain cookies.
Marketing Emails
If you subscribe to marketing communications, we may send you information about products, promotions, or store updates.
You may unsubscribe at any time by following the unsubscribe instructions contained in our marketing emails.
Data Retention
We may retain order and customer information for as long as reasonably necessary for:
- Customer service
- Business records
- Accounting
- Tax purposes
- Fraud prevention
- Legal obligations
Children's Privacy
Calm the Chaos sells parenting resources intended for parents, guardians, and adult caregivers.
We do not intentionally seek to collect personal information directly from young children.
Your Privacy Rights
Depending on where you live, you may have certain rights concerning your personal information, including the right to request access, correction, deletion, or restriction of certain information.
To make a privacy-related request, contact:
calmthechaos.support@gmail.com
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our website, services, or legal requirements.
The most recent version will appear on our website.
Contact Us
For questions about this Privacy Policy or how your information is handled, contact:
Calm the Chaos
Email: calmthechaos.support@gmail.com